I’m not one to shill. In fact, I have never been paid to show off any piece of media, software, company, etc. That’s not to say I haven’t ever sold anything — I have, but not here. This is my space, and you will never see ads here. Because they’re annoying, and they make you infertile. There I said it. I know everyone always skirts around the issue, but it’s true. Real life scientists have proven it.
That said, when I feel like a company has done something right, and has continued to do things right for the last 7 years I have been a customer, I feel like I ought to let you know. In this case, I’m talking about my hosting company, Dreamhost. They’re not only a very fun, entertaining company to work with (You should see the newsletters they send out. Hilarious every time.), they provide a pretty top-quality service. Granted, they have not been entirely without their issues in the last 7 years I’ve been a customer with them, but the amount of time I have had to deal with problems is negligible at best. They’re pretty great.
Every now and then, when I’m mucking about behind the scenes, I have been known to mess things up, and I have to go to their support staff for help. They have always responded promptly, with well-worded, precise, and real help. I have never gotten a form letter back, it’s always been a real person giving me real advise on how to get back up and running in a timely manner.
Recently, as I’m sure you’re aware, a number of wordpress blogs all over the internet were infected due to a security flaw found in a great many of them. Mine was one such blog, and while I was, yet again, letting mine waste away, I failed to notice. When I did happen to notice, I took the site down, dreading the workload ahead of me to clean it off, and get things back up and running. In fact, I had this exchange with Rachelskirts about my displeasure with the ordeal:
Sure enough, I got a friendly email from Elizabeth L in Dreamhost support, with a wonderfully complete email full of possible vulnerabilities, a list of files they were able to clean and a list of files they removed for me, etc. I was given a full set of instructions and tips on how to avoid such problems again in the future. It took me a little over half an hour to follow the instructions and get everything locked down.
So, that brings us to the part where I tell you to go sign up for them and surreptitiously use a referral link that will net me some money. Well, I could do that. Or, I could just tell you that I believe you should be using Dreamhost so strongly that I’ll give my entire referral bonus (a generous $97) entirely to you, so you can get a yeaar’s worth of hosting for about $22. Go sign up with a new account, and use the promo code “GO97.” If you don’t get the option to, just email support and let them know you’d like to use the GO97 promo code, and you’ll get $97 off your first year.
So, Thanks Dreamhost! I’m glad to have my site back.